Frequently Asked Questions
Everything you need to know about your DKNY experience.
What is the standard shipping timeframe?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for faster delivery.
How do I return an item?
We offer a 30-day return policy for unworn, unwashed items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also track your package by logging into your account on our website.
How do I find the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping costs and delivery times vary by location and are calculated at the time of checkout.